Rides Resources

Training Session Recordings 

• Recording – Session 1: Overview of Rides Initiative
• PDF – Session 1 Slide Deck
• Recording – Session 2: Data Requirements and Instructions
• PDF – Session 2 Slide Deck
• PDF – What qualifies as a Free Ride?

Sostento Rides Policies 

• (Coming soon!) PDF – Tipping and Driver Recruitment Policy

FAQ Sheets 

• PDF – Rides for Health Equity FAQ Sheet: General Information on the Rides Initiative
• PDF – Rides for Health Equity FAQ Sheet: Information on the Data Requirements for the Rides Initiative

Data Collection Support 

• Video – Overview of Sostento Member ID Tool
• Google Doc – Written Instructions for the Sostento Member ID Tool 
• PDF – Demographics Form in English and Spanish 
• Video – How to access the Sostento Member ID Tool from a Non-Gmail account 
• Video – Expense Code Feature in Uber Health 

Uber Health Platform Support 

• PDF – Instructions to Set up your Account 
• Video – How to tip on rides 
• Video – How to generate Uber reports to track spending

Resources for Ride Hesitancy 

• PDF – Talking Points for Clinic and Staff 
• Google Doc – Tips for addressing Ride Hesitancy

Marketing Resources

• PDF – Marketing Strategy Recommendations
• PDF – Rides for Health Equity Advertisement (English) 
• PDF – Rides for Health Equity Advertisement (Spanish)