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Sostento Sostento
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Rides Resources

Training Session Recordings 

  • Recording – Session 1: Overview of Rides Initiative
  • PDF – Session 1 Slide Deck
  • Recording – Session 2: Data Requirements and Instructions
  • PDF – Session 2 Slide Deck
  • PDF – What qualifies as a Free Ride?

Sostento Rides Policies 

  • (Coming soon!) PDF – Tipping and Driver Recruitment Policy

FAQ Sheets 

  • PDF – Rides for Health Equity FAQ Sheet: General Information on the Rides Initiative
  • PDF – Rides for Health Equity FAQ Sheet: Information on the Data Requirements for the Rides Initiative

Data Collection Support 

  • Video – Overview of Sostento Member ID Tool
  • Google Doc – Written Instructions for the Sostento Member ID Tool 
  • PDF – Demographics Form in English and Spanish 
  • Video – How to access the Sostento Member ID Tool from a Non-Gmail account 
  • Video – Expense Code Feature in Uber Health 

Uber Health Platform Support 

  • PDF – Instructions to Set up your Account 
  • Video – How to tip on rides 
  • Video – How to generate Uber reports to track spending

Resources for Ride Hesitancy 

  • PDF – Talking Points for Clinic and Staff 
  • Google Doc – Tips for addressing Ride Hesitancy

Marketing Resources

  • PDF – Marketing Strategy Recommendations
  • PDF – Rides for Health Equity Advertisement (English) 
  • PDF – Rides for Health Equity Advertisement (Spanish)